PATIENT TESTIMONIALS


My brother was first diagnosed with a tumor in his pelvis in May 2011. Lab tests revealed that the tumor was malignant and a surgical biopsy was recommended. Various specialists consulted thereafter were all of the same opinion, but also fearful that the surgery would be a complicated one because of the location of the tumor. We were advised to seek treatment out of Kenya, if we could, where we were likely to get more specialized treatment at an affordable cost, than we would at home.

We were advised to check out hospitals in India because there have been many cases of cancer successfully treated there. At the Indian High Commission in Kenya, we were given a number of contacts for various hospitals in India, and DHRC was one of them. We contacted four of the hospitals and only two responded, DHRC being one of them. Further communication with both hospitals left us only with DHRC as the consistent communicator. This, together with the detailed information from the hospital's website, gave us confidence to settle for DHRC.

The preparations for my brother's travel were made smooth by flow of information from Ms. Shubhda. We were assured that the hospital would make arrangements to receive my brother and his attendant at the airport, as well as arrange for accommodation for the attendant, in the event that my brother would need surgery and have to stay in the hospital. DHRC did not disappoint. On arrival at the airport, a very pleasant Mr. Aditya was on hand to receive us. He continues to be very helpful to us, despite the fact that my brother is no longer an inpatient at the hospital.

At the hospital, we were received by an extremely hospitable Ms. Mamta, who exuded warmth and care as she went about making us feel welcome. Within a short while, my brother was assigned a primary doctor, Dr. Anshuman. You have to have been in a foreign land, where very few people speak a language you understand, to appreciate how relieved we were when we met Dr. Anshuman. He looked and sounded very confident in what he did and said, yet at the same time looked very caring. He immediately won our trust. It didn't really matter who we met thereafter, because the first three hospital representatives we met gave us reason to believe that everybody else could be trusted; and they did not disappoint.

In the ward, room 301, there was obvious effort to make our stay as comfortable and pleasant as possible. All the nurses were friendly and helpful, so were the support staff. The dietician tried her best to ensure we got meals we could relate with, or at least enjoy, seeing that our cuisine is completely different from Indian cuisine. The security staff were courteous, and careful to ensure our room was secured every time we stepped out. Elizabeth, the nursing superintendent, checked on us every day to find out whether we were comfortable. The icing on the cake was Shamim, the housekeeper. She spoke to us in her native language, even when she knew we couldn't understand a word she was saying, then went on to try and demonstrate what she was trying to say. She came into our room every day for the days we were there, bubbling with joy and one couldn't help but cheer up.

Extensive investigations were done before the treatment plan was agreed on, and every specialist who saw my brother clearly explained their role, their opinion about the case, and the expected outcomes for every proposed course of action.

Our experience at DHRC has been amazing. My brother is undergoing radiotherapy and so far the prognosis is good, the radiotherapist is happy with his progress. All the staff is warm, and evidently committed to their work. The best part is that the treatment plan was discussed and agreed on with the specialists and the patient!

Carolynne Mitaki
Nairobi, Kenya

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